Terms & Conditions – VietnamTouristVisa.com

Welcome to VietnamTouristVisa.com. By using our website and services, you are agreeing to these Terms and Conditions of use. Please read them carefully before proceeding to use our services.

If you do not accept any of these terms, then please do not use our services or website.

About Vietnamtouristvisa

VietnamTouristVisa.com operates independently in providing tourist visa application guidance for Vietnam. It does not represent the Government of Vietnam or any immigration authority. The processing and results of visa approvals, refusals, and time required for processing the visa application rest entirely with the concerned government.

Use of Website

By using this website, you confirm that:

• You are at least 18 years old
• The information you provide is accurate and complete
• You will use the website only for lawful purposes

Any misuse of the website, including attempting unauthorized access, submitting false information, or violating applicable laws, may result in service suspension or termination.

Services Offered

Our services include:

• Vietnam tourist visa application assistance
• Guidance on visa requirements and documentation
• Application submission support
• Customer assistance and updates

Applying through our website does not guarantee visa approval. Final decisions are made by immigration authorities.

User Responsibilities

You agree to:

• Provide correct and truthful personal and travel information
• Review all submitted details before final submission
• Ensure your passport and documents meet visa requirements

VietnamTouristVisa.com is not responsible for delays or rejections caused by incorrect or incomplete information provided by the applicant.

Fees & Payments

Service fees charged by VietnamTouristVisa.com are clearly displayed on the website. These fees cover administrative and processing assistance and are separate from government visa fees.

All payments are processed securely through third-party payment gateways. We do not store your payment card or banking details.

Refund Policy

Refund requests are subject to our Refund Policy, which should be reviewed before making a payment. Refund eligibility depends on application status and processing stage.

Once an application has been submitted to the authorities or processing has begun, refunds may not be available.

Processing Time

The approximate processing times listed on our website are subject to the following variations:

• Government Processing Delays
• Public Holidays
• Other verification requirements

VietnamTouristVisa.com shall not be responsible for delays from Vietnam Immigration or other unforeseen circumstances.

Limitations of Liability

Though we make every effort to offer the most accurate and current information, VietnamTouristVisa.com shall not be responsible for any inaccuracies, omissions,

• Visa refusal or visa delay issues
• Travel losses or expenses
• Incorrectness resulting from incorrect user information
• Visa rules or requirements

Our liability shall not exceed the service fee that you paid for our help.

Intellectual Property

All content on this website, including text, logos, graphics, and layout, is the property of VietnamTouristVisa.com and protected by applicable copyright laws. Unauthorized copying, reproduction, or distribution is prohibited.

Third-Party Links

Our website may use third-party sites for additional information or services on a particular subject. VietnamTouristVisa.com does not control the third-party site nor does VietnamTouristVisa.com endorse any information contained in the site.

• Negative or wrong/misleading information appears
• Terms & Conditions are Violated
• Legal or regulatory issues arise

There shall be no notice of termination of this Agreement prior to

Terms and Conditions Changes

VietnamTouristVisa.com reserves the right to change the Terms & Conditions at any time. Changes will be posted on this page. Your continued use of this website remains a manifestation of your acceptance of the change.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the applicable international and local laws in respect to the online service.